Shipping & Delivery
All orders are shipped via DHL Express from our queendom in Bali, Indonesia.
To estimate the total delivery time for your purchase, please allow 5-7 business days to process your order for shipment.
BEARTH is not responsible for unanticipated delays, breakage or loss incurred during the shipping period.
A shipping confirmation with your DHL tracking number is emailed to you as soon as your order has been shipped, which will allow you to track the status of your shipment.
CUSTOMS: Taxes & Duty Charges
International shipping charges do not include taxes and duties. Please contact your country’s customs office for more information on these fees. From our experience once the shipment is delivered to the country the custom office contacts you, the customer, with additional information. BEARTH is not responsible for any duties, taxes and/or customs charges that were incurred while shipping. Customer is responsible for any duty charges upon pickup. We are unavailable to quote this amount as every country is different. We can not mark packages under value to save on customs fees. We lawfully must declare the retail value when shipping internationally. There are no refunds if you choose not to proceed with the customs chargers in your country.
Feel free to contact us at firstname.lastname@example.org for any additional information if you haven’t found it here.